Returns
UK
You can return your item/s for a refund within 28-days of receipt. Items returned must be in their original condition with original swing tags intact. Items must be unworn and unwashed.
We will refund your order on receipt of the goods. Make sure you use a recorded postal service.
Please note that unless you received a faulty or incorrect item return postage is your responsibility.
Please use the following address:
Minkie, Unit 2 Burmarsh Workshops, 71 Marsden Street, London, NW5 3JA, United Kingdom
We will refund your order on receipt of the goods. Make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of postage.
Unfortunately at this time we will not be able to refund the return postage costs.
Damaged or Incorrect Items
We're sorry to hear that you have received a faulty item. Please send us a message to minkielondon@gmail.com including your order number, the name of the item you were supposed to receive and any additional details so we can solve the problem as quickly as possible.
Exchanges
Please return your item to us for a full refund and reorder your preferred size / colour on the Minkie website.